Zendesk Connector 24.3

# Mapped Security

The Zendesk Connector supports mapped security. When you set the configuration parameter `MappedSecurity` to `TRUE`, an Access Control List (ACL) is added to each IDOL document and the `SECURITYTYPE` document field is set.

Security Type |
    Type=AUTONOMY_SECURITY_V4_GENERIC_MAPPED
    SecurityACLFormat=:U:<U=SLE+>:G:<G=SLE+>
    SecurityACLCheck=U=[U]?P:-,G=[G]?P:F
Use these values when you configure your IDOL Content component to process ACLs that originated from Zendesk Connector.
ACL Format | `:U:<Users>:G:<Groups>` `<Users>` is a comma-separated list of users who are permitted to view the document, and `<Groups>` is a comma-separated list of groups who are permitted to view the document.
`SECURITYTYPE` Field Value | `ZENDESK` An IDOL index might contain documents that originated from different connectors. Zendesk Connector adds the `SECURITYTYPE` field to each document, so that you can configure your IDOL Content component to recognize documents that originated from this connector, and process each document using the appropriate security type.

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Version 24.3 | Last updated June 2024

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Product: IDOL Zendesk Connector 24.3

Topic Title: Mapped Security