Zendesk Connector 24.2

# Customize Document Processing

You can add the following fields to a document to control how the document is processed by CFS. Unless stated otherwise, you can add the fields with any value.

AUTN_FILTER_META_ONLY

Prevents KeyView extracting file content from a file. KeyView only extracts metadata and adds this information to the document.

AUTN_NO_FILTER

Prevents KeyView extracting file content and metadata from a file. You can use this field if you do not want to extract text from certain file types.

AUTN_NO_EXTRACT

Prevents KeyView extracting subfiles. You can use this field to prevent KeyView extracting the contents of ZIP archives and other container files.

AUTN_NEEDS_MEDIA_SERVER_ANALYSIS

Identifies media files (images, video, and documents such as PDF files that contain embedded images) that you want to send to Media Server for analysis, using a `MediaServerAnalysis` import task. You do not need to add this field if you are using a Lua script to run media analysis. For more information about running analysis on media, refer to the Connector Framework Server Administration Guide.

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Version 24.2 | Last updated March 2024

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Product: IDOL Zendesk Connector 24.2

Topic Title: Customize Document Processing