Media Server 24.2

# Diagnostic

The `Diagnostic` action creates a ZIP file for the service, which contains useful information for troubleshooting.

The information provided, and the level of detail in the files, varies for different services.

NOTE: This is a service control action that can be sent only by users that belong to an authorization role that allows the `ServiceControl` standard role, or which enables the action explicitly. See Authorization Roles Configuration Parameters.

## Example

    action=Diagnostic&file=C:/Diagnostics/Component1_19062012.zip

## Parameters

The following action parameters are required.

Parameter | Description
--- | ---
File | The file name and path to the ZIP file to create.

This action accepts the following optional parameters.

Parameter | Description
--- | ---
Logs | The log files to include in the ZIP file.

Copyright 2024 Open Text
Version 24.2 | Last updated March 2024

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Product: IDOL Media Server 24.2

Topic Title: Diagnostic